How we work
An operating layer built around your placement needs.
Professional stays require more than a set of keys. When you're placing people, every detail needs to run smoothly and seamlessly. So we’ve developed a finely-tuned process that guides us from first conversation to day-to-day operation.
Commercial clarity from the start. Reporting that keeps you across the necessary detail. Duty of care that keeps your people happy and healthy.
From first conversation to operational handover.
Engagement timing varies by lifecycle stage. The shape is consistent.
Setting up the account
We learn your placement patterns, sectors, traveller profiles, and approval workflows. We agree on commercial terms, set up the account in our systems, and introduce your dedicated team.
Responsibility, taken seriously.
When your people stay in a Convido residence, we carry an operational duty of care to ensure their safety, privacy and wellbeing at all times.
Looking after the human
The physical space, certified
Traveller data, handled properly
Putting you fully in the picture.
We aim for precision and frequency with our reporting, with standard monthly reports for every account and custom reporting on request. Keeping you totally on top of the detail.
What
Placements, costs, guest satisfaction, geographic spread, sector breakdown, average length of stay.
When
Standard monthly cadence. Quarterly account review. Annual commercial review. Ad hoc reports on request.
How
Standard report template. Dashboards for nominated users. Custom formats for enterprise accounts.
Corporate teams placing people across APAC
The nitty-gritty of rates, contracts and billing.
Rate
structures
Daily, weekly, monthly, and volume-based. Per-night rates for short placements. Weekly rates from seven days. Monthly rates from thirty. Volume-based rate cards for accounts with predictable annual placement patterns.
Contract
structures
Preferred supplier, MSA, or negotiated rate cards. Standard preferred-supplier agreements for most clients. Master service agreements for enterprise accounts. Negotiated rate cards pending volume commitments.
Billing &
payment
Consolidated invoicing in your reporting currency. One invoice per account per month. Multi-currency handling, bill in AUD, NZD, PHP, or your corporate reporting currency. Standard payment terms, customisable for enterprise accounts.
More about Convido.
Why us
Our Apartments
Work-ready residences
Explore our portfolio across Australia, New Zealand, the Philippines, and beyond.
Get in touch today
Tell us about your placement requirements. We'll come back within one working day to set up a conversation.