How can we help
For anyone living in a Convido apartment, or about to. If you're already with us and something needs attention now, call +61 1800 880 609 rather than filling this in.
When you'll hear back from us
Within one working day during business hours.
Within one working day, with an account manager assigned to take it forward.
Within two working days, followed by an initial intro call if there's a good fit.
Direct line: press@convido.com · Within 24 hours.
Direct line: careers@convido.com · Open positions reviewed weekly.
Our Office Locations
We have regional offices working with on-the-ground teams in every market.
Melbourne
Unit 15, 484 Graham Street,
Port Melbourne,
Victoria 3207
P.O. Box 617
South Melbourne,
Victoria 3205
Sydney
Suite 75, Level 24,
300 Barangaroo Avenue,
Barangaroo,
New South Wales 2000
Manila
Unit 3H
Seibu Commercial Tower,
24th Street Corner 6th Avenue
Bonifacio Global City, Taguig City
Still have questions?
Most of what people ask before booking is answered in our FAQs, from stay lengths and what's included to housekeeping, billing and extending a stay.