Common Questions

Practical answers about staying with Convido, working with us, and partnering with us as a property owner.

Convido is built for extended stays. Most of our guests stay for 28 nights or more, with assignments often extending to several months, a year or longer. In select locations, we can also accommodate shorter stays. Contact our team, and we'll find the right option for you.

Contact us

Talk to a real person

FAQs only go so far. If you'd rather get a direct answer about your specific situation, visit our contact page and let us know how we can help. We'll come back within one working day.

Explore Further

More about Convido.

Our Apartments

Work-ready residences

Explore our portfolio across Australia, New Zealand, The Philippines, and beyond.

Why us

The Convido difference

Five ways in which we're built differently and work differently.